How can I pay for my order?
We accept Visa, MasterCard, and PayPal. We do not accept personal checks, money orders or cashiers checks. We also do not ship COD.

If you use a credit card, the billing address you enter into your shopping cart must match billing address shown on your credit card statement. If this does not match, your order will be delayed until we can contact you and obtain the correct address.

What are my shipping options?

Get FREE Shipping* in the USA and low international rates too! We want you to get your beads fast. Orders placed by 2:00pm Central Time US will be shipped that same day via USPS Priority Mail or First Class Mail!

* Free Shipping available to US addresses with minimum purchase requirements. See below for complete details and shipping methods by country.

United States

Receive FREE Priority shipping** in the United States for any order of $35 or more.

Simply purchase $35 or more in merchandise and select the 'USPS First Class/Priority Mail' option in the checkout process to take advantage of our free & fast shipping. Orders shipped using First Class Mail or USPS Priority Mail and will generally take 3 - 9 business days to arrive.** Additional delivery options by FedEx are also available. Complete details for shipping within the United States are below:

        Estimated Delivery Timeframe Cost Additional Information
Orders under $35      
  USPS First Class/Priority Mail** 3 - 9 Business Days $3.99 USPS does not guarantee delivery times
  FedEx Ground 2 - 7 Business Days $6.99 Not available for PO Boxes
  FedEx Express 2 - 5 Business Days $13.99 Not available for PO Boxes
Orders of $35 or more      
  USPS First Class/Priority Mail** 3 - 9 Business Days FREE USPS does not guarantee delivery times
  FedEx Ground 2 - 7 Business Days $8.99 Not available for PO Boxes
  FedEx Express 2 - 5 Business Days $16.99 Not available for PO Boxes

**Orders weighing 13 ounces or less will be sent out First Class mail. Orders exceeding 13 ounces will be sent via USPS Priority Mail. GoodyBeads will select the appropriate method of shipping for your order.

Canada

Orders are shipped out using USPS Priority Mail International and will generally take 5 - 15 business days to arrive. Additional express delivery options by USPS are also available. Complete details for shipping to Canada are below:

        Estimated Delivery Timeframe Cost Additional Information
Orders under $100      
  USPS Priority Mail International 5 - 15 Business Days $14.99 USPS does not guarantee delivery times
  USPS Express Mail International 3 - 7 Business Days $29.99 USPS does not guarantee delivery times - Tracking information provided.
Orders of $100 or more      
  USPS Priority Mail International 5 - 15 Business Days $17.99 USPS does not guarantee delivery times
  USPS Express Mail International 3 - 7 Business Days $34.99 USPS does not guarantee delivery times - Tracking information provided.

Please note: You are responsible for any taxes or duties associated with your order once it reaches its destination.

All other International Locations

Goody Beads ships all around the world. Please see below for our international shipping options using either USPS Priority Mail International or USPS Express Mail International. And remember, orders placed by 2:00pm Central Time US will be shipped that SAME DAY! Our same day shipping applies to in-stock items only and the order must be paid in full. Orders placed on Friday after 2:00pm CST, Saturday, or Sunday, will ship on Monday. In addition, orders placed on legal US holidays will also ship the following business day.

        Estimated Delivery Timeframe Cost Additional Information
Orders under $100      
  USPS Priority Mail International 5 - 15 Business Days $17.99 USPS does not guarantee delivery times
  USPS Express Mail International 3 - 7 Business Days $34.99 USPS does not guarantee delivery times - Tracking information provided.
Orders of $100 or more      
  USPS Priority Mail International 5 - 15 Business Days $26.99 USPS does not guarantee delivery times
  USPS Express Mail International 3 - 7 Business Days $39.99 USPS does not guarantee delivery times - Tracking information provided.

Please note: You are responsible for any taxes or duties associated with your order once it reaches its destination.

In some cases our standard international shipping options will not be feasible. We will contact you via e-mail if there is difficulty shipping to your country and outline your options.

Will I be charged sales tax with my order?
Goody Beads is a Minnesota based business. We apply a 6.5% sales tax to all orders originating in the state of Minnesota. If you are a registered Minnesota business with a Minnesota state UBI number AND are eligible for tax exemption, please mail or fax your resale certificate or business license to the address/number below. Taxes will then be excluded from your order.
Goody Beads
Attention: Customer Service
15105 Minnetonka Industrial Road
Suite 227
Minnetonka, MN 55345
Phone: (952) 938-2324

Is it safe to share my credit card information on the internet?
We use the highest standards of encryption software for internet security. If you still do not wish to submit your credit card information through our secure site, please e-mail your order to us with a list of item numbers, description, quantity desired, and prices. Please also include your phone number or a way for use to reach you so we can obtain your payment information. We recommend that you do not send your credit card number through regular e-mail, as it is not encrypted and may be viewed by a third party as it travels the internet.

What happens if an item I want is out of stock?
We do our best to ensure that the items on our site are in stock. But if you happen to order an item and it is out of stock we will promptly notify you. You may at that time have the option to reserve the item when a future shipment arrives. We will only charge your credit card for out of stock items once you inform us you wish to receive them and we finally ship them to you. Out of stock item processing is not currently available for International orders.

Are your prices wholesale or retail?
We are a retail site open to both the public and businesses. Our quantity discount levels offer wholesale pricing as volumes increase. We invite you to compare price and quality elsewhere. We believe our unique assortment, high-quality selection, competitive pricing and exceptional service will keep you coming back.

How does your quantity discount program work?
We offer lower prices on many items when you purchase higher quantities of a single particular item. Items cannot be mixed and matched to reach lower pricing levels. In addition, quantity discounts may not be available on The Good Bead Collection or items included in our Jewelry and Gifts sections.